Thank you for trusting me with your beloved fur baby!  

​

BOOKING & PAYMENT POLICY:

Payment is due 30 days prior to first scheduled service - please refer to the due date on your invoice.  If the service request is made less than 30 days prior to the first scheduled service, payment is due on the date that the request is approved. 

​

Overnight boarding is based on a 24 hour period and Extended Care Fees apply based on the following:

~Pick up time on the last day of stay is 2-8 hours later than drop off time on the first day of stay --> $14 1st dog;  $9 each additional dog.

~Pick up time on the last day of the stay is over 8 hours later than the drop off time on the first day of the stay -->$35 1st dog;  $23 each additional dog.

 

*Please be as accurate as possible with your drop off and pick up times when making service requests

​

HOLIDAY PRICING: Pricing for  all services over Holidays starts 2 days before and after the actual holiday date and is $5/day.

**Holidays include: New Years Day, President's Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas. 

 

We accept major credit cards and ACH payments through the Time to Pet (TTP) portal.  When you sign up with TTP, you can add, change or submit payment in the Invoicing tab. If you prefer to use Venmo or Zelle, my information will be listed on the invoice.

​

CANCELLATION & REFUND POLICY (non-package purchases):

100% Refund if the reservation is cancelled 7 days or more prior to the first scheduled service date.

50% Refund if the reservation is cancelled within 3-6 days of the first scheduled service date.

No refund for cancellation of reservations 2 days or less from the first scheduled service date.

​

PACKAGE PURCHASES:

No Refunds on package purchases

5-Pack purchases are good for 30 days; 10-Pack purchases are good for 60 days; 20-Pack purchases are good for 90 days.  Any un-used visits or stays are forfeited. 

**Packages can be extended 30 additional days for a fee of $75.

​